Do
Clean Often
I may sound obsessed with this but I cannot stress enough the importance of how your shop looks. Dusty shelves with dusty stock send the message that your stock is old and not selling.
As a customer, why would I buy something that has obviously been sitting there for weeks or even months?
If floors become marked, mop them; keep your shop floor looking the best it can.
Our customers constantly comment on how clean and modern our shop looks.
This has obviously had a positive impact on them.